In the event of an ANI failure, what is likely to occur?

In the event of an Automatic Number Identification (ANI) failure, it is common for an error message to appear in the Automatic Location Identification (ALI) screen. The ALI system relies on ANI to provide the location details associated with a call. When ANI fails, the system recognizes that it does not have the necessary information to accurately identify the caller's number, resulting in an error being displayed. This not only alerts the operator to a problem but also indicates that the caller's identity cannot be confirmed, which is critical for ensuring proper emergency response.

While the situation may lead to challenges in handling calls, such as delays in identifying the caller or accessing their location, it does not typically lead to calls being automatically rerouted, dropped, or serviced normally. The presence of an error message serves as an important diagnostic tool for operators to address the issue while ensuring they can still engage with the caller for assistance.