Quality improvement is primarily concerned with which process?

Quality improvement is fundamentally about enhancing processes within an organization. This involves a systematic approach to identifying areas where current processes may be lacking and implementing targeted actions to improve them.

Planning and implementing actions to improve processes encompass various methodologies, such as continuous quality improvement, which focuses on incremental change and teamwork to foster better outcomes. The ultimate goal is to enhance efficiency, effectiveness, and the overall quality of services or products while ensuring customer satisfaction.

The other options, while related to organizational functions, do not specifically capture the essence of quality improvement. Recruiting new employees pertains to workforce management, evaluating job performance standards focuses on individual employee assessments, and ensuring compliance with legal regulations relates to maintaining lawful operations. These aspects are important to an organization but do not directly address the core objectives of quality improvement, which is optimizing and refining processes for better performance.