What three components make up the quality trilogy?

The quality trilogy is a framework often recognized in quality management that encompasses three fundamental components: Quality Planning, Quality Control, and Quality Improvement.

Quality Planning involves defining the quality standards and determining the necessary processes to meet those standards. It sets the foundation for what the end product or service should look like and the benchmarks against which success will be measured.

Quality Control is the ongoing process of monitoring results to ensure that they meet the required quality standards. This component is crucial for identifying defects or issues during production or execution, allowing for timely corrections and adjustments.

Quality Improvement focuses on continuous efforts to enhance quality and performance over time. This component emphasizes the importance of learning from past experiences and iteratively refining processes to achieve higher standards and efficiencies.

These three components are interrelated; effective quality planning informs control processes, and insights gained from quality control help drive improvement efforts. Together, they form a comprehensive approach to maintaining and enhancing the quality of products and services.